At chatbot (‘the Company’ or ‘we’), your privacy is a top priority. We are committed to handling your personal data responsibly and in accordance with various privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others. This Privacy Policy details our practices for managing the personal data we collect through our websites, applications, services, and products.
Our privacy policy is applicable to all interactions with our platform. It does not extend to external platforms, applications, products, or services that might be accessible from our site, each of which will have its own privacy policy.
When engaging with us by using our applications and services, visiting our websites, or receiving communications like newsletters, emails, calls, or texts/SMS, we collect various types of personal data. This includes account information, payment details, financial records, purchase history, mobile device identifiers, location data, feedback, social media activity, product preferences, and other relevant information. We gather this data through direct user input, interactions with our services, and automated technologies such as cookies. Additionally, we may receive personal data from third parties in accordance with their privacy policies.
We use cookies to enhance user experience and for analytics purposes. Our website employs various types of cookies: Strictly Necessary cookies that are essential for the website to function; Preference cookies that remember your preferences; and Analytics cookies that help us understand how our site is used so we can continuously improve it. Users have control over non-essential cookies through our Cookie Manager, where they can manage their cookie preferences.
We retain personal data only as long as necessary for the purposes for which it was collected or as required by applicable laws. Once the purpose has been fulfilled or the retention period mandated by law expires, we take steps to delete or anonymize this information.
To safeguard your personal data, we have implemented organizational and technical measures designed to protect against unauthorized access, use, alteration, or disclosure of your personal data. This includes encrypted communication and partnering with secure third-party processors.
We recognize the importance of protecting children’s privacy. We do not knowingly collect personal data from individuals under 18 years of age without consent from a parent or guardian, where required by law.
Our commitment to transparency means you have rights over your personal data, which may include accessing, rectifying, erasing, restricting processing, requesting a copy of your data, objecting to certain processing, and the right not to be discriminated against for exercising these rights. To exercise any of these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting on our website, so we encourage you to review it periodically.
For inquiries, unsubscribe requests, or to address any data-related concerns, please contact our privacy team by sending an email to [email protected] or by writing to us at the address provided on our website. Your privacy and security are of paramount importance to us, and we are dedicated to addressing your concerns in a timely and responsible manner.